Accurate Diagnoses Start with Accurate Testing
In the Wesley Laboratory Services Department, our goal is to provide you and your physician with accurate and timely laboratory testing. Our highly qualified team of Medical Technologists, Phlebotomists and Support Staff utilizes state-of-the-art equipment and computer systems to assure that you receive the highest quality testing. Wesley Laboratory Services Department is accredited by the College of America Pathologists (CAP) and adheres to mandatory and voluntary regulations governing clinical laboratory testing (CLIA, JCAHO).
The Facts about Laboratory Testing
- Why has my doctor ordered laboratory tests?
Laboratory testing enables a physician to confirm or rule out disease processes, monitor changes due to medication or perform screenings to determine wellness. The best person to explain the reason for testing is your physician, so be sure to discuss with him or her any concerns or questions you may have.
- When can I come for my tests?
Routine outpatient testing is available between 7 a.m. - 5 p.m. Monday through Friday. If these hours are not convenient for you, please contact us at 601-268-8161, and we will work to find a more convenient time for you to come in.
- Do I need an appointment?
While no appointment is required, having one can definitely shorten your wait time and visit. Should you elect to schedule an appointment, call 601-268-3400. If your physician orders a test that requires that you fast (not eat or drink past a certain time), our scheduling department will attempt to provide you with an early morning appointment. If you do not have to fast for the tests you will have performed, you may want to consider scheduling for the early afternoon between 12:30 and 2 p.m., when more openings are available.
- Can I eat or drink before having my blood drawn?
Some tests do require that you not eat or drink for a period of time before having your blood drawn. Your physician will usually provide you with the patient preparation required for your tests. If you are not sure, call your physician's office for instruction.
- Should I take my medications?
You should continue to take your medication unless your physician instructs you to discontinue the medication prior to having your test performed. If the test is to measure your response to a medication, please be sure to tell the nurse/medical technician the exact time of your last dose.
- What do I need to bring with me?
Please bring the written order from the physician, you insurance card(s) and your photo ID. These will be needed for registration and ordering purposes.
- How do I find the laboratory?
The Laboratory is located on the east side of Wesley Medical Center, near the outpatient services area.
- How long will the procedure take?
Once you have completed the registration process, the time you spend within the laboratory is usually short (10-15 minutes). However, there are tests (glucose tolerance, sweat chlorides and others) that require you spend considerably longer with us (1 to 5 hours). Please call the laboratory if you need specific information regarding time requirements for the test.
- When will I get the results?
Results are always sent to the ordering physician. Routine tests are usually available within 24 to 48 hours of your visit. Other tests may take longer (7-10 days). Contact your physician for more information.
- Will Medicare or my commercial/private insurance pay for my testing?
There are certain circumstances when Medicare will not pay for testing, even though your physician feels the testing is important for your care. Medicare may deny payment when:
- Tests are ordered as part of a routine physical exam or are for screening purposes
- Tests are performed more frequently than what Medicare allows (frequency limitations)
- The diagnosis supplied by your physician does not support the medical necessity of the test as defined by Medicare.
- Tests are considered experimental or investigational or are not yet approved by the FDA
- You have not met your annual deductible
- You will be informed when we have a significant reason to believe that Medicare will not pay for the testing.
Insurance plans vary significantly. Some plans require that your testing be performed only at certain laboratories and will not reimburse for tests performed in other laboratories. It is important that you review your policy thoroughly and/or discuss any concerns with your insurance representative prior to having tests performed.
Pre-registration is encouraged. If you choose to pre-register, our registration staff can help you identify potential coverage issues prior to your visit to the laboratory. To pre-register, please call 601-296-3838, Monday-Friday 8 a.m. to 5 p.m.