Safety Begins with You
At Wesley Medical Center, we encourage each and every patient to SPEAK UP for safety:
Speak up if you have questions or concerns, and if you don’t understand—ASK AGAIN.
Pay attention to the care you are receiving. Make sure you are getting the right treatments and medications by the right healthcare provider.
Educate yourself about your diagnosis, the medical tests you are undergoing and your treatment plan.
Ask a trusted family member or friend to be your advocate.
Know what medications you take and when you take them.
Use a hospital, clinic, surgery center or other type of healthcare organization that has undergone a rigorous onsite evaluation.
Participate in all decisions about your treatment.
(This information provided by the Joint Commission on Accreditation of Healthcare Organizations)
Wesley Medical Center also complies with a strict fall prevention program to help patients during their hospitalizations. A patient who is identified to be at an increased risk for falls will have an orange armband placed on his or her wrist during check in. This armband should not be removed until the individual has left the hospital following his or her procedure. You can assist us in our efforts to prevent falls by doing the following:
- If you have an orange armband, you should not be up walking or transferring to and from your bed without assistance.
- Wear slippers, socks or shoes with non-skid soles when you are out of bed.
- Ask for help if you feel weak, dizzy or lightheaded when you need to get up.
- Use the call cord in your bathroom if you become weak or need help.
- Keep your personal items and phone within easy reach of your bed or chair.
- Use the call light or hand-held remote on your bed to call for assistance.
- Keep your bed in the low position with wheels locked.
- Notify the nursing staff immediately if a spill occurs.
- Keep pathways in the room free of clutter or items that may cause someone to trip.
- Leave a nightlight on to provide illumination when you are out of bed.
Patient Concerns Related to Safety or Quality
If a patient has a concern about the safety or quality of care provided at Wesley Medical Center, they may report that concern to the hospital administration at 601-268-8103.
If their concern is not resolved by the hospital administration, they may report the concern in writing to the Mississippi State Department of Health, P.O. Box 1700, Jackson, Mississippi 39215-1700 or by calling 800-227-7308. They may also report the concern to The Joint Commission by calling 800-994-6610 or visiting www.jointcommission.org.
Employee Concerns Related to Safety or Quality
If an employee has concerns about the safety or quality of care provided at Wesley Medical Center, they may report the concern to The Joint Commission by calling 800-994-6610 or visiting www.jointcommission.org.
No disciplinary action will be taken against the employee for reporting safety or quality concerns to The Joint Commission.